Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") apply to the website, communications, and related services provided by Restrepo Jaramillo Brothers Investment Group LLC, doing business as QUAVAR Facility Services ("QUAVAR," "we," "us," or "our").

By accessing or using our website, submitting information to us, or otherwise interacting with QUAVAR through our website or communications, you agree to these Terms to the extent applicable to your interaction with us.

2. About QUAVAR Facility Services

QUAVAR Facility Services provides commercial facility cleaning and related facility services. Information presented on our website is intended to provide general information about our company, capabilities, service approach, and available services.

Website content does not constitute a binding proposal, service agreement, guarantee, or commitment to perform services. Specific services, pricing, schedules, scopes of work, and other commercial terms may be governed by separate proposals, statements of work, contracts, or other written agreements.

3. Website Use

You may use this website for lawful purposes and to learn about, inquire about, or communicate with QUAVAR regarding our services and business activities.

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes.
• Attempt to interfere with the operation or security of the website.
• Attempt to gain unauthorized access to systems, accounts, or data.
• Transmit malicious code or intentionally harmful material.
• Use automated means to access the website in a manner that materially disrupts or burdens its operation.

4. Requests for Information and Proposals

You may contact QUAVAR to request information, discuss facility requirements, schedule a walkthrough, or request a proposal or quote.

Submitting an inquiry does not create a customer relationship, obligate QUAVAR to provide services, or constitute acceptance of any proposed scope, price, schedule, or other commercial term.

Any binding service relationship will be subject to the applicable written agreement, proposal, statement of work, or other documentation accepted by the relevant parties.

5. Email Communications

By communicating with QUAVAR by email or providing your email address in connection with a business inquiry or relationship, you may receive communications relating to your inquiry, requested services, walkthroughs, proposals, quotes, scheduling, account matters, or ongoing business communications.

Where permitted by applicable law, QUAVAR may also send marketing or promotional email communications. Marketing recipients may opt out of future promotional emails by using the unsubscribe mechanism provided in the message or by contacting[email protected].

Opting out of promotional emails does not necessarily prevent us from sending communications that are operational, transactional, requested, or otherwise related to an existing business relationship.

6. SMS and Text Messaging Terms

QUAVAR may send SMS or text messages only to individuals who have provided consent to receive text communications from us.

Our SMS communications are intended primarily for individual business follow-up and may relate to inquiries, facility cleaning services, walkthrough scheduling, proposals, quotes, and ongoing business communications.

Consent to receive SMS messages is not a condition of purchasing goods or services from QUAVAR.

Message Frequency

Message frequency varies based on your interactions with QUAVAR Facility Services.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier and service plan.

Opt-Out

You may opt out of receiving SMS messages from QUAVAR at any time by replying STOP to a message from us. After an opt-out request, we will stop sending SMS messages to that number unless you subsequently provide new consent to receive them.

Help

For assistance regarding SMS communications, replyHELP or contact QUAVAR at[email protected].

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages. Message delivery is subject to the availability and operation of wireless networks and services outside QUAVAR's control.

Privacy

Our collection and handling of information associated with SMS communications is described in ourPrivacy Policy. SMS opt-in data and consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

7. Communication Preferences

QUAVAR respects communication preferences and opt-out requests. If you request that we stop sending a particular category of marketing communication, we will take reasonable steps to honor that request.

Certain non-marketing communications may still be sent when reasonably necessary to respond to a request, administer an existing business relationship, provide requested services, comply with legal obligations, or address operational or security matters.

8. Intellectual Property

Unless otherwise indicated, the QUAVAR name, branding, website design, text, graphics, and other original website content are owned by or licensed to QUAVAR and are protected by applicable intellectual property laws.

You may view and use website content for ordinary informational and business purposes. You may not reproduce, distribute, modify, republish, or commercially exploit protected website content without appropriate authorization.

9. Third-Party Services and Links

Our website may contain links to third-party websites, platforms, or services. These third parties operate independently from QUAVAR.

We are not responsible for the availability, content, security, privacy practices, or terms of third-party websites or services. Access to third-party resources is at your discretion and may be subject to separate terms and policies.

10. Website Information and Availability

We seek to provide accurate and useful information, but website content may contain errors, omissions, or information that becomes outdated. We may modify website content, features, or availability at any time.

To the extent permitted by applicable law, the website is provided on an "as is" and "as available" basis without warranties regarding uninterrupted availability or freedom from errors.

11. Limitation of Liability

To the maximum extent permitted by applicable law, QUAVAR and its owners, officers, employees, representatives, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from your use of, or inability to use, this website.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.

12. Privacy

Your use of the website and communications with QUAVAR may involve the collection and processing of personal information. Please review ourPrivacy Policy for information about our privacy practices.

13. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable federal law or another mandatory legal requirement provides otherwise.

14. Changes to These Terms

We may update these Terms periodically to reflect changes in our website, services, communications practices, business operations, or legal requirements. When changes are made, we may update the effective date shown at the top of this page.

15. Contact Us

Questions regarding these Terms or QUAVAR communications may be directed to: